The services are available as per subscription plans of various durations and features availability. You have to select a plan suitable to your needs and pay the appropriate fees to subscribe to the selected plan in order to use the Services.
Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles will be set depending on the type of subscription plan you select when purchasing a Subscription.
Should automatic billing fail to occur for any reason, Eerima Digitools Pvt. ltd. reserves the right to terminate your access to the Service with immediate effect.
1. Subscription Price
The subscription plan details and their prices along with prices for optional add-on modules are displayed on pricing page
The prices are subject to change without prior notice. Prices prevailing at commencement of subscription date will apply for the period of subscription.
Government taxes and levies as applicable will be charged extra over and above the prices quoted on the website.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Eerima Digitools Pvt. ltd. cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting support@eerima.com customer support team.
2. Trial offer
EERIMA Digitools provides every user with the option to avail a free trial, so that you can easily evaluate our products before you make a purchase decision.
The trial period helps you evaluate EERIMA Digitools' products to make sure that you make an informed purchase decision.
3. Activation & Refunds
EERIMA Digitools' software products are functional during the trial period. Upon the purchase of an EERIMA Digitools' product, subscription and after payment clearance, your license to use the software will be activated.
A valid payment method is required to process the payment for your subscription. You shall provide Eerima Digitools Pvt. ltd. with accurate and complete billing information that may include but not limited to full name, address, state, postal or zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Eerima Digitools Pvt. ltd. to charge all Subscription fees incurred through your account to any such payment instruments.
AFTER ACTIVATION OF THE LICENSE, USERS WILL NOT BE ENTITILED TO ANY REFUNDS.
In rare instances and only within the first 30 days of purchase, if you are unable to use EERIMA Digitools' product due to technical difficulties or platform incompatibilities, we may, at our discretion, issue a refund, subject to us ascertaining that you are facing a genuine problem in using EERIMA Digitools' products.
In such instances, we will require that you provide enough information for us to positively identify your purchase transaction (e.g., Invoice number, registered email, date of invoice).
4. Changes and Cancellation
Subscription will be activated by EERIMA Digitools only upon receiving the full subscription amount from the user.
Subscription once started cannot be cancelled during the subscription validity period.
Upgrading the subscription is allowed any time during the subscription period and you will be charged for additional services on pro-rata basis.
Downgrading the subscription during the subscription period is not allowed.
No refunds will be made on the amount paid for subscription.
5. Renewal of Subscription
The subscription must be renewed before or on the date of expiry of the current subscription period in order to have seamless continuity of Services.
EERIMA Digitools reserves the right to stop the access to your Riscore account after the expiry of the subscription if the subscription renewal amount is unpaid after the expiry date.
6. Acceptance of this Refund Policy
It is your responsibility to familiarise yourself with this refund policy. By placing an order for any of our software products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.